COVID-19 Updates

  COVID-19 UPDATES   

Last updated: October 28 2020, 11:08 am

Our warehouse is finally open again to the public! and yes we are super excited to welcome our clients back! 

  Current applicable restrictions 
1. Face masks remain mandatory in our stores

2. Clients must maintain 1.5m from each other and from the staff. Our warehouse is big enough to accomodate customers while maintaining 1.5m. However during busy times, you might be asked to wait momentarily outside for some customers to leave before entering. Please help us keep everyone safe.

3. Please sanitise your hands upon entry to the warehouse.

4. Clients must not travel outside their 25km limit so please check your location before visiting us.

Our opening hours 

MONDAY

10 AM – 5.30 PM

TUESDAY

10 AM – 5.30 PM

WEDNESDAY

10 AM – 5.30 PM

THURSDAY

10 AM – 5.30 PM

FRIDAY

10 AM – 5.30 PM

SAT/ SUN

10 AM – 4 PM


  DELIVERIES OPERATING NORMALLY  
For items that are being delivered by our man + van delivery service, we will now be able to enter your house again and handle the furniture to your desired location. If you are using courier services,  these services continue to operate normally. You can choose the 'Authority to leave' option at check out if you are still happy for your items to be left outside.

We still need to be cautious during deliveries and require that you wear a face mask while our contractors are assisting you during delivery and sanitise your items and hands once they leave. 

  CLICK AND COLLECT  

This service is always available. Please be mindful of the 25 km rule and let us know before picking up so we can have your items ready for collection. 

  AFTER-SALES SERVICES  
We are now resuming these services as per normal and please get in touch if you have not heard from us.

  PENDING ORDERS  

All orders on are on track and we expect to be busy leading up to the festive season. Our factories and freight into Australia are all working as expected. However when placing an order with us, please be mindful of potential delays given the uncertainties that lie ahead of us both locally and globally.

  CUSTOMER SERVICE & ONLINE SUPPORT  
If you have any questions, please get in touch.  Our online chat is available 24/7 and our team is working hard to respond to every inquiry and get you the most up-to-date information.

Like us our facebook page to follow our regular updates.


We have made it through the first wave and grateful to be able to welcome you back at our warehouse.  We ask that all our clients and staff remain cautious to prevent a second wave in Melbourne/Australia.

Keep safe,

Shaz Maharaullee
Managing Director,
The Furniture People